Privacy Policy
LCH Quantity Surveying Pte Ltd ("LCH", "we", "us" or "our") respects your privacy and is committed to managing personal data in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA"). This Privacy Policy explains how LCH may collect, use, disclose, protect and retain personal data and other information when you access or use our website.
1. Information We Collect
The LCH website does not currently provide forms, account registration, newsletter subscriptions or other features that require visitors to submit personal data directly through the website.
When you access or use our website, certain technical and usage information may be collected automatically by our website, hosting infrastructure, analytics services or other technologies used to operate the website. Depending on the technologies used, this information may include:
Internet Protocol (IP) address and approximate geographic location;
Browser type, device type and operating system;
Date and time of access;
Pages viewed and time spent on the website;
Interactions with and navigation through the website;
Referring websites, search engines and other sources through which visitors reach our website;
Search terms or queries that lead visitors to our website, where made available to us; and
Other technical, diagnostic, traffic and website performance information
Some of this information may constitute personal data where an individual can be identified from the information alone or when combined with other information to which an organisation has or is likely to have access.
How we Use Information
We may collect, use and process information obtained through our website for purposes reasonably connected with the operation, administration, security and improvement of the website, including to:
Understand how visitors find, access and use our website;
Analyse website traffic, visitor trends and the geographic reach of our website;
Measure the performance and effectiveness of website content;
Improve the content, navigation, functionality and user experience of the website;
Diagnose technical issues and maintain the security and integrity of the website;
Prevent, detect or investigate misuse, security incidents or other unlawful activity;
Generate aggregated statistics and reports concerning website usage; and
Comply with applicable laws, regulations, legal processes and regulatory requirements.
We will not use personal data collected through the website for purposes that are unrelated to the purposes for which the data was collected, except where permitted or required by applicable law.
Cookies and Analytics Technology
Our website may use cookies and similar technologies to operate the website, collect technical information and understand how visitors access and interact with the website.
Cookies are small data files stored on a visitor's device by a website. Depending on the configuration of our website and the services used to operate it, cookies and similar technologies may be used to support website functionality, remember technical preferences, measure website traffic, analyse visitor behaviour and monitor website performance.
We may use third-party analytics and technology service providers to process website usage information on our behalf. Information collect ed through these services may be transmitted to and processed on systems operated by those service providers.
Visitors may manage or disable cookies through their browser settings or other controls made available through the website, where applicable. Disabling certain cookies may affect website functionality or the accuracy of website analytics.
Disclosure of Information
LCH does not sell or rent personal data collected through the website. We may disclose information collected through the website to service providers that provide website hosting, analytics, information technology, security, maintenance or other services necessary to operate and support the website. Such information will only be disclosed where reasonably necessary for the relevant purposes and subject to applicable data protection requirements.
We may also disclose personal data where required or permitted by applicable law, regulation, court order, legal process or request from a governmental or regulatory authority, or where reasonably necessary to protect the rights, property, security or legitimate interests of LCH or others.
Some service providers used in connection with our website may process or store personal data outside Singapore. Where personal data is transferred outside Singapore, LCH will take appropriate steps to ensure that the transferred personal data is provided a standard of protection comparable to that required under the PDPA, as required by applicable law.
Retention of Personal Data
LCH will retain personal data collected through the website only for as long as retention is necessary for the purposes for which the data was collected, for legitimate business or legal purposes, or as required or permitted under applicable law.
When personal data is no longer required for those purposes, LCH will cease to retain the personal data or remove the means by which the data can be associated with particular individuals, where required under applicable law. Retention periods may vary depending on the nature of the information, the purposes for which it is processed, applicable legal requirements and the retention settings of the systems and service providers used to operate the website.
Access, Correction, and Withdraw of consent
Subject to the provisions and exceptions of the PDPA, individuals may request access to personal data about them that is in LCH's possession or under LCH's control and information about the ways in which such personal data has been used or disclosed during the period prescribed by applicable law. Individuals may also request the correction of an error or omission in their personal data held by LCH.
Where LCH relies on consent for the collection, use or disclosure of personal data, an individual may withdraw that consent by providing reasonable notice to LCH. LCH will inform the individual of the likely consequences of withdrawing consent and will cease to collect, use or disclose the personal data as required by applicable law.
Requests for access, correction or withdrawal of consent may be submitted using the contact details provided in Section 8. LCH may request information necessary to verify the identity of the person making the request and may charge a reasonable fee for an access request where permitted under applicable law.
Data Protection Enquires & Complains
Questions, requests or complaints concerning this Privacy Policy, the handling of personal data by LCH, or the exercise of rights under the PDPA may be submitted to:
LCH Quantity Surveying Pte Ltd
165 Bukit Merah Central, #06-3667
We will review and respond to data protection enquiries, requests and complaints in accordance with applicable legal requirements.
Changes to this Privacy Policy
LCH may update this Privacy Policy from time to time to reflect changes to our website, technologies, data protection practices, business operations or applicable legal and regulatory requirements. Any changes to this Privacy Policy will be published on this website. Visitors are encouraged to review this Privacy Policy periodically to remain informed about how information collected through the website is handled.
Third-Party websites
Our website may contain links to websites operated by third parties. These links are provided for convenience and informational purposes and do not constitute an endorsement of the third-party websites or their privacy practices. LCH does not control and is not responsible for the collection, use, disclosure, security or other handling of personal data by third-party websites. Visitors should review the privacy policies of third-party websites before providing personal data or using their services.
Last Updated: June 2026